Effective June 22, 2022, the Division of Quality Assurance Southern Regional Office (SRO) is relocating to the Department of Health Services Central Office at 1 W Wilson Street, Room 455, Madison, Wisconsin, 53704. This move affects the Bureau of Assisted Living (BAL) and the Bureau of Nursing Home Resident Care (BNHRC).

The new mailing address for the Southern Regional Office is:

Department of Health Services
Division of Quality Assurance
Room 455
PO Box 2969
Madison, WI 53701-2969

BAL SRO serves Assisted Living facilities in the following counties: Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Richland, Rock, Sauk, Walworth, Waukesha.

BNHRC SRO serves nursing homes and facilities serving people with developmental disabilities (FDDs) in the following counties: Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jackson, Juneau, La Crosse, Lafayette, Monroe, Richland, Rock, Sauk, Vernon.

Questions
Questions from Assisted Living Facilities may be submitted to: DHSDQABALSRO@dhs.wisconsin.gov or 608-266-8481.

Questions from Nursing Homes and FDDs may be submitted to: DHSDQABNHRCSRO@dhs.wisconsin.gov or 608-266-8481

Directions to 1 W Wilson Street
The Wisconsin Department of Health Services Central Office is located downtown, near the State Capitol and Monona Terrace, at 1 W Wilson Street in Madison, Wisconsin. See Driving Directions and Visitor Policy for additional information.