PEAL Webinars

WiCAL members are encouraged to maximize their membership benefit via participation in the association’s Performance Excellence in Assisted Living (PEAL) quality advancement program. PEAL is part of the larger Wisconsin Collaborative Coalition for Excellence in Assisted Living (WCCEAL), which is the Department of Health Services’ initiative encouraging proactive compliance and recognizing assisted living providers who participate in a DHS-approved, association-based quality initiative.

PEAL is a Baldrige-based program in which facilities first embark on an internal self-analysis of their organization. Upon establishing foundational elements, participants learn or enhance their performance improvement processes that can be utilized in clinical and nonclinical performance efforts. Unlike some other programs, there are no additional fees for members to participate in PEAL. Participation in PEAL/WCCEAL allows facilities to access critical data comparing their performance and quality to all other WCCEAL participating facilities, in quality variables and an annual resident satisfaction survey. WCCEAL is gaining significant recognition and attention, and participation is taking on greater tangible significance. WiCAL members that do not currently participate in PEAL are encouraged to join their fellow members in this important initiative.

The Performance Excellence in Assisted Living (PEAL) program is designed to provide WiCAL members with key performance improvement techniques. The PEAL webinars will focus on utilization of evidence-based standards of performance management and quality advancement.

May 27, 2020 | 12:00-1:30 p.m. | The Advantage of PEAL/WCCEAL

June 18, 2020 | 1-2 p.m. | Analyzing and Using Your Resident Satisfaction Survey Results

July 2, 2020 | 1-2 p.m. | How INTERACT Can Help You Improve Quality in your Community

November 19, 2020 | 1-2 p.m. | Getting Ready for Next Steps: National Quality Award Process