PEAL Webinar Series

WiCAL members are encouraged to maximize their membership benefit via participation in the association’s Performance Excellence in Assisted Living (PEAL) quality advancement program. PEAL is part of the larger Wisconsin Collaborative Coalition for Excellence in Assisted Living (WCCEAL), which is the Department of Health Services’ initiative encouraging proactive compliance and recognizing assisted living providers who participate in a DHS-approved, association-based quality initiative.

The Performance Excellence in Assisted Living (PEAL) program is designed to provide WiCAL members with key performance improvement techniques. The PEAL webinars will focus on utilization of evidence-based standards of performance management and quality advancement.

How to Use and Interpret Your Annual Satisfaction Surveys  and Quality Variable Reports 

Date: May 6, 2021
Time: 2:00-3:00 p.m.
Registration: Click HERE!

 he 2021 Satisfaction Survey Reports and the first quarter Quality Variable reports will be available on May 1st for review.  We will discuss how to access your reports in the eQuality site.  Accessing the Reports will be demonstrated. Discussion will include how to implement a Performance Improvement process in your facility to set up plans for improved performance.   

At the completion of this session, participants should be able to:  

  • Discuss how to access WCCEAL Reports 
  • Determine how to ensure your QAPI process is in place. 
  • Analyze your reports and set up plans for improvement.  

Please contact WHCA/WiCAL Director of Quality Advancement and Education Pat Boyer with any questions.

PEAL Webinar Registration

  • Membership