WHCA/WiCAL staff received the important communication below from our national affiliate, American Health Care Association/National Center for Assisted Living(AHCA/NCAL). The communication and embedded CMS memo addresses survey score reporting discrepancies arising from the transition to the Internet Quality Improvement and Evaluation System (iQIES). CMS will also be making improvements to Care Compare/Five Star including removing unsubstantiated complaints.
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As part of the Division’s commitment to Teach, Learn and Collaborate, the Division of Quality Assurance (DQA) are inviting Nursing Home providers and stakeholders to attend a webinar hosted by DQA. During this webinar, DQA will provide updates, education, and information on several topics and will be available to answer questions. In addition, DQA will have guest speakers sharing information on:
- Successful Complaint Reduction – Champion Care
Please join us from 11 a.m.–12:30 p.m. on
Wednesday January 28, 2026.
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As part of our ongoing commitment to Teach, Learn, and Collaborate, the Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) and Division of Medicaid Services (DMS) in partnership with the University of Wisconsin Madison, is hosting a Partnering in Assisted Living Symposium. WiCAL is a WCCEAL sponsor, through our Performance Excellence in Assisted Living (PEAL) program, and will be participating in and presenting at the Symposium. This is a free, virtual event hosted on January 21, 2026.
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EasyShifts is an online scheduling program that makes creating and managing work schedules easier than you ever thought possible. EasyShifts was created by a Registered Nurse who saw the need for a better way to manage his work schedules. Being thoroughly familiar with the scheduling challenges associated with the healthcare field, he was determined to create a solution. Learn more about WHCA/WiCAL Elite Partner: EasyShifts.
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