WiCAL Learning Sessions

The Wisconsin Center for Assisted Living is pleased to offer its members a regular series of membership Learning Sessions via webinar designed to help inform and engage managers and staff of WiCAL member facilities on a series of topics critical to the assisted living profession.

These on-point meetings offer WiCAL members the opportunity to raise issues with their peers as well as WHCA/WiCAL staff, and have the opportunity to hear from a variety of experts, consultants, and professionals in areas relevant to assisted living providers.

March 5, 2020 | 2-3 p.m. | Dining Options in Assisted Living Communities

July 28, 2020 | 2-3 p.m. | Emergency Planning and Procedures for Assisted Living


WiCAL Learning Session Archive

2020 Webinars

Dining Options in Assisted Living Communities

Lori Barger, Business Development Director for CFS Brands

In assisted living facilities, many different dining options are available, depending on resident population, dining space and specific resident needs. This session will explore those options and provide some solutions for making your dining experience the best for your facility.

Click HERE to listen to the recording of this webinar

Emergency Planning and Procedures for Assisted Living

Please contact Pat Boyer for access to the webinar recording.

2019 Webinars

Litigation and Risk Management Strategies to Consider in Assisted Living
Presenter Details: Chris Kenyon, Senior Account Executive/Partner, Senior Living and Social Services Practice Group Leader M3 Insurance

Contact WHCA/WiCAL if you are interested in listening to a recording of this webinar.

Federal Employment Law Workshop
Corey Walton, Community Outreach and Resource Planning Specialist with the Wage-Hour Division of the U.S. Department of Labor

Learn about important aspects of federal wage and hour laws including minimum wage, overtime, exemptions, hours worked, record keeping and other important aspects of wage and hour law.

To listen to the recording of this webinar: click here
Link to DOL fact sheet listing (as noted in webinar):  click here

Best Practices: Abuse, Neglect, Misappropriation, Concerns – Prevention, Management, Reporting and Investigating
Brian Purtell, WHCA/WiCAL Legal and Regulatory Advisor

Refine your knowledge about critical issues related to abuse, neglect, misappropriation, concerns prevention, management, reporting and investigating. This useful session will provide the update in legal matters to ensure your facility’s compliance.

2018 Webinars

Best Practices: Abuse, Neglect, Misappropriation, Concerns – Prevention, Management, Reporting and Investigating
Brian Purtell, WHCA/WiCAL Legal and Regulatory Advisor

Refine your knowledge about critical issues related to abuse, neglect, misappropriation, concerns prevention, management, reporting and investigating. This useful session will provide the update in legal matters to ensure your facility’s compliance.

Admission: Assessments and Related Documentation
Lori Koeppel, Koeppel Healthcare Solutions, and Brian Purtell, WHCA/WiCAL

2017 Webinars

2017 Update – The Home and Community Based Services Rule
Brian Purtell, WiCAL Executive Director and WHCA/WiCAL Director of Legal Services

The first WiCAL Member Learning Session will provide members with an update on the Home and Community Based Settings (HCBS) Rule. Member facilities have been contacted recently regarding the remediation process and the implementation of this rule. After receiving an update from state and federal government officials, WiCAL Executive Director Brian Purtell will provide an overview of the information that WHCA/WiCAL staff have received. Purtell will offer WiCAL members background from NCAL officials regarding the process for advocacy with federal agencies regarding this rule. WHCA/WiCAL staff will also provide a preview of the 2017 Learning Sessions, and provide members with an opportunity to provide feedback on the topics that WiCAL should address within the context of this member benefit.

RECORDING: https://whca.adobeconnect.com/p9lbrlhplie/
PASSCODE: wicalhcbs

Keys to Understanding Senior Living Door and Lock Requirements
David Soens, Life Safety Consultant, PE, RA, at Wisconsin Department of Health Services

Does your building meet code expectations for the doors within your facility? Are you ready for your next safety inspection? Walk away from this session with a checklist of things that you should monitor in your facility, a clear understanding of annual inspection expectations regarding doors, and background on available resources

In this session you will learn:

  1. Methods to prioritize door inspection compliance
  2. Minimum documentation to maintain compliant records
  3. Critical resources to assist checklist formulation

RECORDING: Click Here
PASSCODE: doors

Meeting Fire Sprinkler Expectations
David Soens, Life Safety Consultant, PE, RA, at Wisconsin Department of Health Services

Do you know what state safety inspectors expect of you when they conduct their regular inspections? This session will address what your facility needs to do to be in compliance with the inspection of the sprinklers in your facility.

RECORDING: Click Here
PASSCODE: soens

Turning Complaints into Compliments/Enhancing Your Grievance Process
Kim Marheine, Ombudsman Services Supervisor Wisconsin Board on Aging and Long-Term Care

While you strive every day to provide the best possible care in your senior living community, sometimes concerns from residents and family members arise. Critical to assuring that such concerns do not become complaints, or even regulatory visits, is having an effective system to receive, process, and respond to concerns. Proactive efforts and prompt reactive responses can go well beyond simply addressing the specific concern in the eyes of one of your most valuable and visible communicators – truly satisfied consumers. This program will address required processes, among other areas.

RECORDING: Click Here

Preventing and Responding to Allegations of Misconduct
Brian Purtell, WiCAL Executive Director and WHCA/WiCAL Director of Legal Services

Allegations of misconduct, while thankfully rare, are issues that require significant training, policies, and communication. Preventing allegations is the key, but when presented with a situation, the proper response is critical. This session will discuss essential elements to a complaint and an effective prevention program, as well as the process and expectations in response to any allegation.

RECORDING: Click Here

Using Social Media Platforms to Market Your Facility and Communicate with your Stakeholders
Jim Stoa, WHCA/WiCAL Director of Public Affairs

Is your facility ready for the social media age? Are you effectively marketing your facility in social media outlets and using effective posting, promotion and marketing techniques? Walk away from this session with an effective plan to promote your facility.

RECORDING: Click Here

Preparing for Discharge: Key Principles of Proper Resident Discharge Planning
Brian Purtell, WiCAL Executive Director and WHCA/WiCAL Director of Legal Services

Proper discharge planning is an increasing area of focus and concern that requires facility attention. Further, very specific steps are necessary when presented with a situation in which an involuntary discharge is considered or necessary. This session will discuss regulatory requirements, best practices, and options, for the discharge planning process.

Recording: Click Here

Effective Compliance and Employee Policies for Proper Usage
Brian Purtell, WiCAL Executive Director and WHCA/WiCAL Director of Legal Services

It seems that every couple of months, there is a headline about a situation in a post-acute setting involving inappropriate posting of resident information or images, often despite facilities having clear rules in place. This session will discuss common issues faced, options for policy, recommended training, and monitoring of social media practices by the facility and its staff, visitors, and residents.

Recording: Click Here