The Health Resources and Services Administration (HRSA) is making more than $560 million in Provider Relief Fund (PRF) Phase 4 General Distribution payments this week. Providers should have received an email notification yesterday, Thursday, February 24, if their application was among those processed in this latest batch. ​

HRSA is working to review all remaining applications as quickly as possible.  Approximately 86 percent of all Phase 4 applications have now been processed. Remaining applications will continue to be processed throughout early 2022.

Learn More:

• HHS published a press release yesterday and an updated state-by-state table detailing all Phase 4 payments made to date.
• As individual providers agree to the terms and conditions of Phase 4 payments, it will be reflected on the public dataset.

If a provider ​expects an email and does not receive one, there are a few items to check:

• Validate Optum ID Account Number(s) – make sure they are Payment Account Number and Payment TINs used to set up the Optum ID Account Number(s)*
• Validate Provider Point of Contact email

*Optum accounts need to be active with up-to-date information.  HRSA’s recommendation now is that providers check the three-digit TIN on the initial notification letter to determine whether the payment account number is being used, or, in HRSA terms, “active.”

Please also check this email as a safe sender for whomever is your designated point of contact for applications: UHG_HRSA@ProviderEmail.uhc.com.​

At HRSA’s request, all questions should be directed to the Support Line at (866) 569-3522; for TTY dial 711. Hours of operation are 8 a.m. to 10 p.m. Central Time, Monday through Friday.​

Additional concerns can be sent to COVID19@ahca.org.​