ICYMI: From the Division of Quality Assurance: Northwest Regional offices (NWRO) are moving
Division of Quality Assurance – Northwestern Regional Office Move: July 15, 2025
As part of the Division’s commitment to Teach, Learn and Collaborate, the Division of Quality Assurance (DQA) would like to make you aware of an upcoming DQA regional office move at our Northwestern Regional Office (NWRO), in Eau Claire.
On July 15, 2025, NWRO, currently located at 610 Gibson Street, Eau Claire, Wisconsin, will relocate to 718 West Clairemont Avenue, Room 122, Eau Claire, Wisconsin, 54701-4558.
Beginning July 15, 2025, mail being sent to NWRO, other than packages from FedEx and UPS, should be sent to our new PO Box address as follows:
Division of Quality Assurance
PO Box 48
Eau Claire, WI 54702
For all FedEx and UPS deliveries, please use the following address:
Division of Quality Assurance
718 West Clairemont Avenue, Room 122
Eau Claire, Wisconsin 54701-4558
We are working to ensure the transition to this new DQA location is seamless. If you have any questions, please reach out to us at the phone number or email address below:
Bureau of Assisted Living
(715) 836-4790
dhsdqabalwro@dhs.wisconsin.gov
Bureau of Nursing Home and Resident Care
(715) 836-4752
dhsdqabnhrcnwro@dhs.wisconsin.gov
Office of Plan Review and Inspection
(715) 557-1496
dhsdqaplanreview@dhs.wisconsin.gov
