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From the Division of Quality Assurance (DQA) and UW Oshkosh: Spring Workshops

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DQA, in partnership with UW Oshkosh’s Center for Community Development, Education and Training (CCDET), offers seminars and workshops on a broad variety of topics throughout the year.   Most of these workshops are appropriate for both assisted living center and nursing home personnel.  And most (not all) are free.   Below please find the schedule for April, May and early June.

For our nursing home members, we’d like to particularly bring to your attention the in-person workshop on “Mastering Past Non-Compliance” to be held at the DQA offices in Madison on Monday, May 11th from 12:30 – 4:30 Central Time.  The workshop will be repeated virtually on Monday, May 18th from 8:30 -12:30 Central Time.  Registration for each event is $100 per person.


The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA), in partnership with the University of Wisconsin–Oshkosh Center for Community Development, Engagement & Training (UWO CCDET), is pleased to offer both virtual and in-person workshops available through the Wisconsin Caregiver Training Project.

These sessions are designed to deliver practical guidance and clear regulatory insight to administrators, supervisors, HR professionals, and others responsible for oversight and compliance in DQA-regulated healthcare settings.

Virtual Workshops:

  • April 14Setting Your Training Course: Navigating the Regulations
  • April 285 Steps to Caregiver Background Checks: Completing Checks & Evaluating Results
  • May 14Caregivers SOAR! Encouraging Success, Opportunity, Advancement, Retention
  • May 18NEW! Mastering Past Noncompliance: Turning Deficiencies into Demonstrated Compliance (Nursing Home Only)
  • May 21Ready, Set, Train – Caregiver Continuing Education: Overview of Available Materials
  • May 28Investigating & Reporting Allegations of Misconduct: Meeting State Regulations

In-Person Workshop:

  • May 11NEW! Mastering Past Noncompliance: Turning Deficiencies into Demonstrated Compliance (Madison) (Nursing Home Only)
  • June 4Challenging Behavioral Specialist Train-the-Trainer (Oshkosh)

Note: The new Mastering Past Noncompliance workshop provides a practical overview of Past Noncompliance (PNC) and how it is applied during the nursing home survey process. Participants will learn how to identify and correct deficient practices, implement effective monitoring, and develop clear documentation that demonstrates sustained compliance.

To review sessions and register, please visit: https://www.uwosh.edu/ccdet/caregiver-register/,

For questions about these offerings or additional training needs, please contact ccdet@uwosh.edu.