PEAL Members: If you haven’t submitted Satisfaction Survey results, you must act NOW!

With the April 30th postmark date approaching for submission of WCCEAL Resident Satisfaction surveys, we want to remind all members of this date to assure that you have (a) circulated your resident/family satisfaction surveys, and (b) remember that these must be postmarked April 30, 2017. April 30 falls on Sunday, so you must have the results postmarked by tomorrow at the LATEST. Recall, this annual effort is both extremely valuable for your performance improvement efforts, and is one of only two requirements of participation in WCCEAL.

We encourage you to visit the WCCEAL website to view your response rate to date. Recall, you need at least 25% response rate to have your effort recognized by the WCCEAL program. As importantly, you will want as great a response rate to have confidence that you are gaining as much of this critical information.

Should you have any questions in this final push or need assistance in re-generating your survey, please contact me directly at bpurtell@whcawical.org.