Upcoming PEAL Webinar: Satisfaction Surveys – Purpose and Management

WHCA/WiCAL will be holding a PEAL webinar on Thursday, January 27, 2022 from 1:00-2:30 p.m. on the WCCEAL Satisfaction Surveys.

The start of the WCCEAL calendar for 2021 starts on January 1. This means that the time is here for the Satisfaction Surveys to be generated, distributed and then returned to WCCEAL. The time line begins on January 1 and the deadline for completion is April 15, 2021. Join is to discuss this process, how to generate your reports, how to monitor your returns and getting results to WCCEAL. This process is a WCCEAL requirement we want each facility to complete this process successfully.

Please contact WHCA/WiCAL Director of Quality Advancement and Education Jena Jackson to receive a calendar invite with the Teams login information or with any additional questions.

Posted in Assisted Living