PEAL Program Members: Annual Satisfaction Surveys Now Available, 4th Quarter QI Variables Due by January 15
An important part of internal quality assurance and improvement is to know data about key aspects of your operations and how this data changes over time and how you compare to other assisted living communities. Members of WiCAL PEAL program are a part of the larger WCCEAL (Wisconsin Collaborative Coalition for Excellence in Assisted Living) initiative.
January 1-15 is submission time for Quarter 4 (October 1- December 31) quality variables. Click here for step by step instructions on submitting QI Variables. Variables can be saved starting on December 19.
January also begins the Satisfaction Survey period. Between January 1-April 15, participating members can generate and return their surveys. Go to the WCCEAL website, enter your username and password, click on “generate survey,” customize the survey cover page form, click “save and generate survey PDF” and print the number of Satisfaction Survey based on your census. You can order return envelopes from WCCEAL on the survey page free of charge.
Surveys must be postmarked before April 15.
Please reach out to Jena Jackson with any questions.