We encourage members to review newly released 2025 compliance statistics from the Division of Quality Assurance, which include important statewide and national comparisons.
Read More
Yesterday, the Bureau of Assisted Living (BAL) hosted its quarterly Assisted Living Forum, providing important updates and insights for assisted living providers across Wisconsin. Below is a summary of key topics discussed, along with information on where to access the forum recording and future schedules.
Read More
As part of the Division’s commitment to Teach, Learn and Collaborate, the Division of Quality Assurance (DQA) are inviting Nursing Home providers and stakeholders to attend a webinar hosted by DQA. During this webinar, DQA will provide updates, education, and information on several topics and will be available to answer questions. In addition, DQA will have guest speakers sharing information on:
- Successful Complaint Reduction – Champion Care
Please join us from 11 a.m.–12:30 p.m. on
Wednesday January 28, 2026.
Read More
CMS has released new guidance addressing survey operations following the federal government shutdown, and Wisconsin DQA has confirmed that this memo provides the direction needed to resume normal survey activity. Key updates from QSO-26-02-ALL are summarized below.
Read More
Several members have reported inaccuracies in CMS’s Care Compare data, prompting concerns that misclassified surveys may be affecting Health Inspection Ratings. We encourage members to review their reports for accuracy.
Read More
CMS has issued new guidance addressing state survey and reimbursement procedures following the recent federal government shutdown, and AHCA/NCAL has shared key highlights now available for providers.
Read More
Wisconsin’s assisted living survey process is undergoing renewed attention as DQA and BAL work with provider associations to identify concerns and opportunities for improvement. The update below outlines recent collaboration efforts and next steps in strengthening communication, consistency, and overall survey quality.
Read More
WHCA/WiCAL and DQA are working together to reset expectations and strengthen relationships between surveyors and providers. Your feedback is very important. Please take a moment to complete the Post-Survey Questionnaire and help shape a more transparent and constructive survey environment.
Read More
If you're a WHCA/WiCAL member, you're also part of our national affiliate, AHCA/NCAL. While regulatory changes could occur under the new administration, nursing facilities should plan for significant surveyor guidance updates expected in February. Learn more in the free webinar from AHCA/NCAL.
Read More
On November 13, 2024, the Centers for Medicare & Medicaid Services (CMS) issued –
QSO-25-06-Hospice.
Read More
We encourage all nursing facility members to review the data on the 10 most frequently cited survey deficiencies from the first three quarters of 2024. Understanding these trends is essential for maintaining compliance and improving care quality.
Read More
The University of Wisconsin – Green Bay is heading up an initiative to request all health care providers share their education and training needs in the areas of elder abuse, neglect and exploitation. To follow you will find a link to a survey that you can complete if you wish to do so.
Read More
WHCA/WiCAL has launched a new member resource for nursing home providers: an Association-produced post-survey questionnaire.
Read More
WHCA/WiCAL has launched a new member resource for nursing home providers: an Association-produced post-survey questionnaire.
Read More
WHCA/WiCAL is launching a new member resource for nursing home providers: an Association-produced post-survey questionnaire.
Read More
On Monday, June 5, the Centers for Medicare and Medicaid Services' final rule rescinding nursing home staff COVID-19 vaccination requirements and testing requirements was officially
published in the Federal Register.
Read More
In 2018, CMS issued guidance that addressed care at home provisions for nursing home residents that were receiving home dialysis. Since that time, CMS has received questions, comments, and feedback from the state survey agencies, the dialysis provider community, as well as other Federal and non-Federal stakeholders.
Read More
On Monday, September 19, the Division of Quality Assurance (DQA) announced it has secured the services of a second private entity, Long Term Care Institute, Inc. (LTCI), to help conduct inspections in nursing homes and hospitals.
Read More
Last week, WHCA/WiCAL shared with members the news from DQA the Division of Quality Assurance (DQA) that the Agency has contracted with the firm Healthcare Management Solutions (HMS), to assist the Agency with performing nursing facility and hospital surveys. On Tuesday, DHS formally issued a notice to nursing facility and hospital operators of this development.
Read More
Earlier this week, the Division of Quality Assurance (DQA) advised WHCA/WiCAL that the Agency has contracted with the firm Healthcare Management Solutions (HMS), to assist the Agency with performing nursing facility and hospital surveys.
Read More
On June 29, 2022, CMS issued
QSO-22-19-NH, which outlines new and revised guidance to surveyors and to providers related to implementation of Requirements of Participation, including new enforcement policies.
Read More
On June 29, 2022, CMS issued
QSO-22-19-NH, which outlines new and revised guidance to surveyors and to providers related to implementation of Requirements of Participation, including new enforcement policies.
Read More
