Payment policy:
Payments must be made in full in order to attend the Convention. For advance registrants, payment in full must be received by WHCA/WiCAL no later than October 22, 2019. Registration is also available on-site. Check payments must be sent to: WHCA/WICAL, 131 W Wilson St, STE 1001, Madison, WI 53714.
All credit card transactions are subject to a 5% transaction fee. Credit card transaction fees are passed on to the registrant as decided upon by the WHCA/WiCAL Budget Committee.
Cancellation Policy:
Cancellations & Refunds: All cancellation requests must be in writing and must be received by WHCA/WiCAL no later than 2:00 PM Central on Friday, October 18. Cancellation requests received in writing by 2:00 PM Central on Friday, October 18 will be refunded. Any refund issued for a credit card transaction will be less the credit card (5%) transactional fee. No refunds will be issued for cancellation requests received later than 2:00 PM Central on Friday, October 18. No refunds will be issued for no-shows. Special consideration for refunds will be made for cancellations/refunds due to survey or severe/inclement weather. WHCA/WiCAL reserves the right to issue any approved refund via check.