NATIONAL QUALITY AWARD BRONZE APPLICATION WORKSHOP

The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term care services to journey toward the performance excellence. This seminar will cover the first level of the programs: Bronze Commitment to Quality. This Nov. 29 seminar is available only to members and is $99. Participants will leave the workshop with their applications complete or with only a few areas to fill in.

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Bronze Award applicants begin their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations, and a demonstration of their ability to improve a process.

This session includes a full day of training and consultation on how to complete the AHCA/NCAL Bronze Quality Award Application led by a trained Quality Award Examiner and award recipient. This training will decipher the criteria, answer questions, clarify concepts, and guide participants through the process of writing an organizational quality award application. Participants will leave the workshop with their applications complete or with only a few areas to fill in.

Objectives:

  • Gain knowledge on the AHCA/NCAL Bronze National Quality Award Application Process.
  • Understand the technical requirements of the application process and recertification policy of the Awards Program.
  • Review the Bronze Quality Award Criteria and develop the framework of a Quality Award Application.

We want to see your facility’s name on the list of winners for the 2019 AHCA National Convention in Orlando, FL!


AHCA/NCAL NATIONAL QUALITY AWARD BRONZE APPLICATION WORKSHOP

Presenter: Tina Belongia, Director of Quality Advancement and Regulatory Affairs at WHCA/WiCAL, Volunteer Quality Award Examiner

Helpful Items to Bring: Please note that all information you bring is for your use only; it will not be shared or given to others at the workshop. These items are necessary to complete the application.

  • A copy of your mission statement (and your vision statement if you have one).
  • A list of your major employee groups, with number of desired employees for each group and any descriptions of minimum education levels for these groups that you have.
  • Summaries of resident, family, & other satisfaction surveys that have conducted in the last year.
  • An organizational chart of your parent company (if applicable).
  • A basic geographical description of your local market area, defined as the area from which you draw residents or other key customers and/or staff members.
  • The names of the data sources currently used to access comparative and competitive data.
  • A list of the steps of your process to fix problems or make improvements.
  • Identify one thing that you have improved or fixed using the steps you listed above.
  • Include a numerical measure of the improvement. If you are a SNF, this should be
  • clinical in nature.
  • If you are an assisted living provider, identify a second thing that you have improved or fixed using the steps listed above. Include a numerical measure of the improvement.