Brochure
Registration

Eau Claire
August 26, 2015
The Plaza Hotel & Suites
1202 W Clairemont Ave,
Eau Claire, WI 54701
715-834-6498

Green Bay
August 27, 2015
Tundra Lodge &
Conference Center
865 Lombardi Ave, Green
Bay, WI 54304
920-405-8700

Brookfield
August 28, 2015
Brookfield Suites Hotel
1200 S Moorland Rd
Brookfield, WI 53005
262-782-2900

This session is designed to help staff better understand why the person they are trying to help may exhibit what is commonly called “difficult” or “challenging behaviors”. In other words, the person living with dementia is acting and talking in ways that are creating challenges and frustrations for the care provider or present physical or psychological risks to someone. Frequently these changes in ‘behavior’ make care assistance problematic or even impossible to deliver, especially in traditional settings using traditional care techniques and expectations. The first part of the session focus on understanding these ‘behaviors’ as attempts to express unmet needs or efforts to communicate while living with dementia. The next part of session will focus on looking beyond the disease to look for other possible factors that may be causing or contributing to the challenging behavior. Key factors such as: life-long personality traits and life experiences and preferences, environmental conditions and cues, other medical, sensory, or psychological conditions, the structure and flow of the day, and caregiver skills and approaches will be discussed with some selected examples demonstrated and provided. Finally a problemsolving approach will be presented to help learners INVESTIGATE and UNDERSTAND the BEHAVIOR from the person living with dementia’s perspective so we can use specific and targeted care approaches to reduce the intensity, frequency, or occurrence of challenges.

Objectives:

• Discuss impact of understanding challenges from the perspective of the person living with dementia
• Identify typical challenging and concerning situations and incidents that occur during the progression of dementia
• Recognize the six major contributing factors that must be considered in investigating and trying to help with challenges of supporting and providing care when someone is living with dementia
• Describe the use of a problem solving strategy to assess and intervene when challenges are identified
• Discuss the benefit of including all staff, care team members, families throughout the problemsolving approach